5 min

Welcome to What's New

15 min

Opening keynote
Take notes as you learn from our leading product experts about agility

40 min

Sessions


Pick between our two tracks—thought leadership and product deep dives. Each has four mini masterclasses, but feel free to dip into both.

20 min

Live Q&A and networking
Ask our leading product experts your top questions and increase your Zendesk expertise

20 min

Partner networking

Learn how to get the most out of Zendesk from our panelists and partners in the Partner Hub