Pick between our two tracks—thought leadership and product deep dives. Each has four mini masterclasses, but feel free to dip into both.
Track one - CX best practices
Choosing channels with agility
Improve your self-service strategy with analytics
Maximize agent collaboration and productivity in the hybrid workplace
Three ways to uplevel internal support to enhance your employee experience
Track two - Latest product innovations
What’s New with messaging, self-service, and AI
What’s New with agent experience